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目的:探讨QC小组活动对消化内科护理质量提升的作用。方法:将浙江省杭州市第一人民医院2014年1月~2015年1月收治的消化内科患者80例作为研究对象,随机分成观察组和对照组,对照组给予常规护理,观察组在对照组的基础上给予QC小组活动,比较两组患者的护理质量、护理合格率和护理满意度。结果:观察组的护理质量明显高于对照组,护理合格率和护理满意度亦明显高于对照组(P<0.05)。结论:QC小组活动能够有效提高消化内科的护理质量,并提高患者的满意度。
Objective: To investigate the effect of QC group activities on quality improvement of digestive medicine. Methods: Eighty patients with gastroenterology admitted from January 2014 to January 2015 in Hangzhou First People’s Hospital of Zhejiang Province were randomly divided into observation group and control group. The control group was given routine nursing. The observation group in the control group Based on the QC group activities were given to compare the quality of care of two groups of patients, nursing pass rate and nursing satisfaction. Results: The nursing quality of the observation group was significantly higher than that of the control group, and the pass rate of nursing and nursing satisfaction were also significantly higher than those of the control group (P <0.05). Conclusion: QC group activities can effectively improve the quality of digestive medicine nursing and improve patient satisfaction.