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在高校图书馆各个组成部分中起到核心的地位的是流通部,流通部在图书馆运行中肩负着重要的任务,是图书馆正常运行的保障。本文在充分认识流通部的重要作用后,以高校图书馆藏书管理、馆员综合素质、人性化措施、读者违规行为预防及处理等几个方面为出发点,探讨并总结提升高校图书馆流通部管理服务质量的有效手段。
In the various components of the university library plays a central role in the circulation department, the circulation department in the operation of the library shoulder an important task, is the guarantee of the normal operation of the library. After fully understanding the important role of the circulation department, taking the library management of the library, the overall quality of librarians, the humanity measures, the prevention and handling of the irregularities of the readers as the starting point, this paper discusses and sums up the management of circulation department of the university library Effective means of service quality.