电费回收多年来一直困扰供电部门,其原因很多。人们对过去供电部门的职能认识,电力市场化的不规范以及对电能是“商品”的认识不足,加之供电部门内部存在的工作不到位等问题,给电费回收工作带来了很大的风险。要提高电费回收率,减少电费风险,应从以下几个方面入手。转变工作观念,为客户提供优质服务在一次地区供电局副科级干部竞聘工作的面试中,我遇到一位从事政工工作的中层管理人员,他在回答如何做好电费回收工作时,说了一句凡人都能说的一句话,“只有做不好的 Recycling has been troubling the power sector for many years for many reasons. People’s understanding of the functions of the power supply department in the past, the non-standardization of the electricity market, and the lack of understanding of the ”energy“ of electricity as well as the lack of work inside the power supply department have brought a great risk. To improve the recovery rate of electricity, reduce the risk of electricity costs, should start from the following aspects. Change the concept of work to provide quality customer service In a regional power supply bureau deputy section-level cadres competing for job interview, I met a middle-level management staff engaged in political work, he said in answer to how to do a good job in electricity recovery, said a sentence Everyone can say a word, ”Only bad