由于激烈的竞争汽车制造业的利润已经很低,汽车后市场服务已成为汽车企业重要的利润增长点,也是国内外汽车行业竞争的焦点。国外汽车后市场服务起步较早,对我国初具规模的汽车后市场服务行业带来了巨大的竞争压力。因此,研究中小城市汽车后市场服务有十分重要的意义。 Due to the fierce competition, the profits of automobile manufacturing industry are already very low. Aftermarket automobile service has become an important profit growth point of automobile enterprises and also the focus of competition in domestic and foreign automobile industries. Foreign car market service started earlier, to our country has begun to take shape in the automotive aftermarket services industry has brought tremendous competitive pressure. Therefore, the study of small and medium-sized cities aftermarket service is of great significance.