目前,国内航空公司普遍在航空旺季来临时采取航班超售措施,以实现利润的最大化。然而,在现有公司规模、航班结构、旅客性质和有限的规章制度下,航班超售的不恰当处理引起了绝大多数未能乘机旅客的不满,导致超售赔偿数额巨大,削弱或甚至不抵因超售带来的利润。本文从超售的两个环节入手,追求满客航班的合理超售,在获取超售收益的同时,又有效降低超售赔偿即超售成本,从而达到单班收益的最大化。 At present, domestic airlines generally adopt overbooking flights during the peak season of aviation to maximize their profits. However, the inappropriate handling of overbooking flights has caused the overwhelming majority of unsuccessful passengers, resulting in large, impaired or even out-of-pocket indemnities under existing company size, flight structure, passenger nature and limited rules and regulations Revenue due to oversold profits. This article starts from the two aspects of overbooking and pursues rational overbooking of overcrowded flights, and at the same time, it gains the benefits of overbooking, at the same time, it effectively reduces the over-selling compensation, that is, the over-selling cost, so as to maximize the single-class benefit.