在工作表现考察期间,老板问一位雇员跟同事相处有没有问题。“绝对没有。”那雇员回答,但他却不知不觉地点了点头。老板不由得蹙起了眉头——这究竟是为什么呢?美国加利福尼亚的管理顾问奥斯汀解释说:“当人们不知道是否该相信自己听到的话或看到的表情时,他们往往通过对方的体态语言作出判断。” During the performance study visit, the boss asked an employee to get along with his colleagues there is no problem. “Absolutely no.” The employee replied, but he nodded unconsciously. Austin, a California-based management consultant, explained: “When people do not know whether to believe or hear what they hear or see, they often pass each other’s body language make judgement.”