冲突无处不在,但是解决好的话,非但不可怕,还会有建设性。想法一致,则无人苦思。受不了热气,就别待在厨房。如同总是回避冲突的人就不合适做管理工作。 首先,冲突是两面性的事物。也就是说,冲突可能是建设性的、可能是破坏性的,但决不是温情脉脉的。有一位研究企业文化的大师曾经说过,当它发挥作用时,便是建设性的,而没有发泄渠道时则是破坏性的。冲突 Conflicts are ubiquitous, but unless they are solved, they are not only terrible but also constructive. The same idea, no one is thinking hard. Can not stand the heat, do not stay in the kitchen. It is not appropriate to do managerial work just like people who always avoid conflict. First, conflict is a two-sided thing. In other words, the conflict may be constructive and may be destructive, but it is by no means sentimental. One of the masters of corporate culture once said that when it came into play, it was constructive, and without venting was destructive. conflict