细节决定成败。作为一项让管理者颇感劳心费神的工作,绩效反馈面谈的任何一个细节都不可忽视。与每一位员工面对面地探讨其一段时期内的绩效考核结果,并分析原因,找到提升业绩的解决方案,本身就不是件易事;若还要让员工心悦诚服,则更是难上加难。忽视其中的任何一个细节,都会“失之毫厘,谬以千里”——成与败,似乎不仅仅在一线间。 details make a difference. As a manager who is very painstaking work, performance feedback interview any detail can not be ignored. It is not easy in itself to discuss face to face with the results of performance appraisals over a period of time with each employee and analyze the causes. Finding solutions to improve performance is even harder. Ignoring any one of these details, it will “miss the slightest mistake, miles away” - success and failure, it seems not only in the forefront.