语音信箱是当今世界最流行的一种以电话技术及计算机技术为基础的新的通信手段。它使用户可以通过公用电话网在世界任何地点、任何时间完全保密地用自己的声音发送信息,收到留言者全保真的语音信息,它被称之为电话“黑匣子”。从70年代末到80年代初,随着计算机语音处理技术的发展,语音信箱做为一种新兴的通讯工具,迅速在全球普及。 Voice mail is one of the most popular new communication methods in the world based on telephone technology and computer technology. It allows users to use the public telephone network anywhere in the world, at any time in full secrecy with their own voice to send messages to receive the message full of fidelity voice messages, it is called the phone “black box.” From the late 1970s to the early 1980s, with the development of computer voice processing technology, voice mail as a new communication tool rapidly spread all over the world.