为确保消费者的合法权益,居然之家在同行业中率先实行“先行赔付”制度,即当消费者在居然的消费出现质量或服务问题,而商家拖延、拒绝或无力赔付(含撤场联系不上)时,由居然先向消费者赔付。 In order to ensure the legitimate rights and interests of consumers, the home actually took the lead in the industry to implement the “first payment” system, that is, when consumers actually appear in the consumption of quality or service problems, and businesses delay, refused or unable to pay (including withdrawal contact Not on), actually paid to consumers by actually.