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中油和黄信息技术有限公司(能源一号网www.energyahead.com)作为一个新型的B2B网站公司,其使命是为石油行业提供具有更高运作效率和更大商业机会、更能节省成本的独立公平的 B2B交易平台,遵循的是“公开、公平、公正”和“快捷、方便、高效、安全”的商务规则,这是客户的需求也就是公司努力的目标。为了实现这一目标,公司成立了客户关系管理(CHM——customer relationshipmanagement)小组,目的是把“以客户为中心”作为企业文化,来支持有效的运营及服务流程,增强客户满意度,从而使客户的利益和企业的利益最大化。
As a new B2B website company, CNPC Hutchison Information Technology Co., Ltd. (www.energyahead.com) is mandated to provide the petroleum industry with more operational efficiency and greater business opportunities, and more cost-effective independence Fair B2B trading platform, follow the “open, fair, just” and “fast, convenient, efficient and safe” business rules, which is the customer’s needs is the company’s goal. To achieve this goal, the company has set up a team of customer relationship management (CHM) with the objective of supporting “customer-centric” corporate culture to support effective operations and service processes and enhance customer satisfaction so that The interests of customers and the interests of enterprises to maximize.