管人先理心,与员工沟通时,必须先了解人的心理活动规律;用人用所长,管理过程中如果能了解并运用人格特征和人际关系状况等因素,将会对管理效果产生积极影响,所以作为管理者必须掌握一定的心理学知识。管理者将心理学的理论和方法运用于管理实践中,能得到各层次各类型人员的接 When managers communicate with employees, they must first understand the law of people’s mental activities. If they know how to use their personal characteristics and relationships during the management process, they will have a positive impact on management effectiveness , So as a manager must have some knowledge of psychology. Managers apply the theory and method of psychology in management practice, and can get the connection of various types of personnel at all levels