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为有效识别影响中小企业物流外包项目绩效的关键要素,构建包括项目委托方、被委托方和市场成熟度的9个二级指标的企业物流外包项目绩效影响要素体系,应用决策实验室分析法(DEMATEL)和解释结构模型法(ISM)集成法定量甄别出影响中小企业物流外包项目绩效的不同层次的关键要素,包括委托方的物流外包范围明确度和被委托方的项目管理能力强弱。
In order to effectively identify the key elements that affect the performance of logistics outsourcing projects in SMEs, this paper constructs a system of influencing factors on the performance of logistics outsourcing projects of nine second-level indicators, including project entrusting party, entrusted party and market maturity, applying decision-making laboratory analysis DEMATEL and ISM to quantitatively identify the key elements that affect the performance of SME logistics outsourcing projects at different levels, including the clarity of entrusting scope of outsourcing and the project management ability of the entrusted party.