广播情感倾谈节目作为社会的“减压器”发展至今已经是一种比较成熟的广播节目形式。随着时代的发展,它的传播意义又不断得到丰富和提升。除了原来比较注重的情感关注之外,时代又赋予了它新的社会责任,那就是关注弱势群体的心理健康问题。本文从广播情感节目对城市外来工群体的服务性方面着眼,从“情感抚慰”、“心理援助”和“生活指引”三方面结合具体实例,阐述广播情感倾谈节目对城市外来工群体的服务性体现,又从走出直播间提供服务的角度阐述如何拓展节目的服务性。 Broadcast emotional talk show as a social “decompressor ” development has so far been a more mature forms of radio programs. With the development of the times, its significance of dissemination continues to be enriched and enhanced. In addition to the original focus on the emotional concerns, the era has given its new social responsibility, that is concerned about the psychological health of vulnerable groups. This article from the broadcasting emotional programs on the urban migrant workers group service from the perspective of “emotional comfort ”, “psychological aid ” and “life guide ” with three specific examples of broadcast emotional talk show on the city The service performance of the migrant workers’ groups reflects on how to expand the service of the programs from the point of view of providing services out of the live broadcasts.