孔东海,农发行浙江省金华市分行内部审计部员工。在从事内部审计工作近6年中,他感悟到内部审计必须坚持监督与服务并重,既要查找问题,又要分析原因,提出建设性意见建议。“信任”是发挥内部审计服务职能的基石:一个真实的故事2010年6月,他在某省分行审计时,接到一个长达20多分钟的电话,是兄弟行的一个客户经理咨询小企业续贷问题。同事们很好奇。原来是孔东海在一次审计时 Kong Donghai, Agricultural Development Bank of China Jinhua City Branch Internal Audit Department staff. In the past six years engaged in internal audit work, he realized that internal audit must insist on both supervision and service, it is necessary to find the problem, but also to analyze the reasons for putting forward constructive suggestions. “Trust ” is the cornerstone of the internal audit service function: a true story In June 2010, he received a phone call for more than 20 minutes when he was audited by a provincial branch and was a client manager of Brother’s Bank Small business renewal problem. Colleagues are very curious. It turned out that Kong Donghai at an audit