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人们把直接面对广大民众或顾客的行业或行业机构称为窗口行业或行业窗口,交通运输业及其订票售票处就是这样的窗口行业和行业窗口。交通运输命系国民经济和人民生活,无论是铁路、公路,还是航空、水运,其售票窗口每时每刻接纳着数以万计的各色乘客。透过这一个个看似平常的窗口,人们虽不能洞悉一个行业的整体内涵,但能切切实实地窥见其服务风貌,也能亲身体会到现代技术在行业的应用和进步。当今为商务和旅游出行的人们,已明显地感受到了互联网和信息新技术的时代春风扑面而来。
People directly to the general public or customers in the industry or industry organizations called the window industry or industry window, the transport industry and its ticket booking office is such a window industry and industry window. Transportation lives on the national economy and people's lives, whether it be railways, highways, or aviation, water transport, its ticketing window receives tens of thousands of colored passengers every moment. Through this seemingly ordinary window, although people can not understand the overall connotation of an industry, they can actually get a glimpse of their service style and experience the application and progress of modern technology in the industry. People today traveling for business and travel have clearly felt the spring breeze blowing in the days of new technologies for the Internet and information.