公民的合法权益受到损害时,可以寻求救济的渠道,包括行政诉讼救济、行政复议救济和信访救济。而其中,信访制度承载着艰巨的任务。我国民众在选择救济途径时,由于司法制度和文化传统等因素的影响,偏好选择信访,造成信访洪流现象的出现。信访洪流问题的产生以及应对之策,应从司法制度和文化历史传统两个因素中分析。 When the legitimate rights and interests of citizens are harmed, channels for relief can be sought, including administrative litigation relief, administrative reconsideration relief and petition relief. Among them, the petition system carries a difficult task. In the process of choosing remedies, people in our country prefer to choose letters and visits due to the impact of judicial system and cultural traditions, thus causing the phenomenon of torrent of letters and visits. The emergence of floods and the countermeasures should be analyzed from the two aspects of the judicial system and the cultural and historical traditions.