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结合技术创新的不同阶段,从理论上剖析了顾客知识与企业技术创新的关系。构建了顾客知识类型与技术创新关系概念模型,通过访谈、问卷调查,系统研究了顾客知识对于技术创新的影响路径、机理,并通过因子分析和回归分析等统计方法实证检验了顾客知识与企业技术创新的关系模型和理论假设。
Combined with the different stages of technological innovation, the paper theoretically analyzes the relationship between customer knowledge and technological innovation of enterprises. Constructed the concept model of customer knowledge type and technological innovation relationship, researched systematically the path and mechanism of customer knowledge impact on technological innovation, and empirically tested the customer knowledge and enterprise technology through statistical methods such as factor analysis and regression analysis Innovative relationship models and theoretical assumptions.