论文部分内容阅读
“服务质量年”工作关键是要抓落实。要在思想上求实,工作上落实,在组织上有保障。这样才能搞好这项活动。
“Service Quality Year” is the key to work to implement. It is necessary to be realistic in thinking, carry out work, and have organizational guarantees. Only in this way can we do this activity well.