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保险合同纠纷的业内解决是指对涉及保险合同的纠纷,保险纠纷业内调处机制是在进入司法程序或者仲裁程序之前,在保险行业协会内通过非诉讼的替代性方式予以解决,是司法程序之外的一种保险纠纷调解处理方式。这一机制的建立是保护消费者权益,促进保险业发展及完善保险合同纠纷解决机制的需要。我们应当借鉴国外先进的制度和经验,总结我国保险纠纷业内调处机制的实践,进一步完善我国保险纠纷业内调处机制。
Industry disputes in insurance contract disputes refer to disputes involving insurance contracts. Industry mediation mechanisms in insurance disputes are settled in an alternative way of non-litigation before the judicial or arbitration proceedings in the insurance industry associations and are outside the judicial process A kind of insurance dispute mediation approach. The establishment of this mechanism is to protect the rights and interests of consumers, promote the development of the insurance industry and improve the insurance contract dispute resolution mechanism. We should learn from advanced foreign systems and experiences, summarize the practice of mediation mechanism in insurance disputes in our country, and further improve the mediation mechanism in insurance disputes in our country.