胡桂霞是江苏铁通南京分公司客户服务中心的主任,她连续四届获得客服岗位技能大赛第一名。自从担任客服工作以来,她不但保持着零投诉的记录,而且经常受到客户的表扬。是什么让她能够在平凡的岗位上取得了骄人的成绩?她用自己的行动诠释了平凡中也能闪烁光芒! Hu Guixia is a director of Customer Service Center of Jiangsu Tietong Nanjing Branch. She won the first place for customer service skill contest for four consecutive years. Since serving as a customer service, she has not only maintained a record of zero complaints, but also often receives praise from customers. What makes her able to achieve remarkable results in the ordinary post? Her interpretation of the ordinary action can also be flashing light!