目的通过尝试在精神科护理工作中推行品管圈活动,进一步发现精神科护理工作中存在的问题,在解决问题的同时能提高护士参与管理的能力,从而提高质量管理效能。方法护理部自2014年1月进行品管圈活动的推行工作,在系统培训的基础上进行自主报名并以病房为单位组圈,按品管圈活动的步骤实施各项活动,6个月为一个品管圈活动周期,护理部通过阶段培训、信息登记、活动指导、成果交流等形式进行过程评价和管理,每轮结束进行总结和成果推广。结果全年在护理人员中共开展9个品管圈项目,护理人员对品管圈活动的知晓率为88.40%,参与率30.76%,项目完成9项,品管圈目标达标率75%,成果临床应用率65%。结论品管圈活动在护理人员中开展是可行的,能有效提高护士参与质量管理的意识,促进了各项护理制度的落实,提高护理人员解决问题的能力。但在推行的过程中要不断改进,总结经验,促进成果的推广及应用。 OBJECTIVE To further improve the quality management effectiveness by trying to promote quality control circle in psychiatric nursing work, further discover the problems existing in psychiatric nursing work and improve the ability of nurses to participate in management while solving the problems. Methods The Nursing Department carried out quality control circle activities in January 2014. Independent registration was conducted on the basis of systematic training and groups were organized by units of wards. Various activities were carried out according to the steps of quality control circle activities. Six months A cycle of quality control activities, the Ministry of Nursing through stage training, information registration, activity guidance, the exchange of results and other forms of process evaluation and management, each round concluded and the promotion of results. Results During the year, nine quality control circle items were carried out among nursing staffs. The nursing staff’s awareness of quality control circle activities was 88.40%, the participation rate was 30.76%, the number of completed items was 9 and the quality control circle goal compliance rate was 75% Application rate of 65%. Conclusions Quality control circle activities are feasible among nursing staffs, which can effectively improve the awareness of nurses participating in quality management, promote the implementation of various nursing systems and improve the ability of nurses to solve problems. However, in the process of implementation, we must continuously improve and summarize our experience so as to promote the promotion and application of the results.