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随着网络技术和数字化信息资源的迅速发展,传统的图书馆服务方式已经无法满足当代读者的需求。因此,图书馆进行服务创新势在必行。同时,这也在很大程度上对图书管理人员提出了更高的要求和挑战。作为与读者客户直接接触或交流最频繁的工作人员,图书馆的图书管理人员唯有通过不断学习新知识、新业务、新技术、新情况才能适应新时期读者客户的各种需求。图书管理人员努力提高自身的素质对于提升图书馆的服务水平有积极意义,同时也是实现图书馆服务创新的重要途径,各图书管理人员应引起足够的重视。本文主要站在图书管理人员的角度,论述了如何提高职业道德修养、心理素质、专职技能水平、文化素质等综合素质。
With the rapid development of network technology and digital information resources, the traditional way of library service can not meet the needs of contemporary readers. Therefore, service innovation in the library is imperative. At the same time, it also poses a great challenge to librarians. As the most frequent contact or communication staff with readers, library librarians can adapt themselves to the needs of readers of the new era only through continuous learning of new knowledge, new business, new technologies and new situations. Librarians’ efforts to improve their own quality have a positive meaning for improving the service level of the library, and also an important way to realize the innovation of library services. All the library managers should pay enough attention. This article mainly stands in the perspective of the librarians, discusses how to improve the comprehensive quality of professional ethics, psychological quality, professional skills, cultural quality and so on.