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随着民航事业的快速发展,民航体制改革的深化,随着各行业管理与国际惯例“接轨”问题的提出,每个行业都会遇到按国际惯例运作管理行业的问题,在行业管理问题上,若按国际惯例运作,必然涉及到全面质量管理问题。在全面质量管理问题中,必然涉及到“质量管理手册”问题。在全面质量管理手册中必然涉及到“产品”、“质量管理体系”、“质量环”等问题。在各个“质量环”的运作过程中必然涉及到各类工作人员的职、责、权问题。从全面质量管理考虑,“产品”有四大类:硬件产品、软件产
With the rapid development of civil aviation and the deepening of civil aviation system reform, with the advent of various industries and international practices, each industry encounters the problem of operating and managing industries according to international practice. In the field of industry management On the other hand, operating in accordance with international practice inevitably involves the issue of total quality management. In the issue of total quality management, it is bound to relate to the “quality management manual” issue. The total quality management manual necessarily involves such issues as “product”, “quality management system”, “quality ring” and so on. In each of the “quality ring” of the operation process must involve all staff members, responsibilities, rights issues. From the total quality management considerations, “product ” has four categories: hardware products, software products