商业是联系生产、联系消费的桥梁和纽带,也是社会主义精神文明建设的重要“商口”。商业服务质量的好坏,关系到党和政府的信誉,也关系到广大消费者的切身利益。为了提高社会主义商业的服务质量,浙江省商业厅和省财贸工会、共青团省委、浙江日报社共同研究决定,在今年四至十月期间,联合发起在全省商业系统中开展“创三优(优质商品、优良服务、优美 Business is the bridge and link linking production and consumption. It is also an important “business place” for the development of socialist spiritual civilization. The quality of business services is related to the credibility of the party and the government, and also related to the vital interests of consumers. In order to improve the service quality of socialist commerce, the Zhejiang Provincial Department of Commerce and the provincial finance and trade unions, the Communist Youth League Provincial Committee and Zhejiang Daily News jointly decided that during the period from April to October this year, they initiated the launch of “Chuangsanyou” in the province’s commercial system. Quality goods, excellent service, graceful