当前，改革进入攻坚阶段，发展处于关键时期，稳定也面临一系列新问题，特别是由于各种利益矛盾和群体性矛盾大量增多，群众信访问题已成为影响社会政治稳定的一个重要因素。大量信访问题的存在和不断发生，严重分散了各级抓改革谋发展的精力，干扰了干部群众正常的工作和生活 At present, the reform has entered a crucial stage of development and development is in a crucial period. Stability is also faced with a series of new problems. In particular, due to the proliferation of conflicts of interest and mass groups, the issue of mass petitions has become an important factor affecting social and political stability. The existence and constant occurrence of a large number of letters and visits have severely distracted the efforts of all levels of reform and development and disturbed the normal work and life of cadres and the masses