最近，全国各地窗口服务行业相继推出优质文明服务承诺制，为精神文明建设锦上添花，给行业文明服务竞赛注入了新的活力。把服务的内容、标准、规范及承担的责任，以承诺的形式公布于社会，广告于居民用户，主动接受群众和舆论的监督，这是窗口行业在精神文明建设中的新举措， Recently, the window service industries all over the country have launched a system of high-quality civilized service promises, which have helped icing on the cake for the construction of spiritual civilization and infused new vitality into the industry’s civilized service competition. The content of the service, standards, norms and responsibilities assumed, promised in the form announced in the community, advertising in residential users, take the initiative to accept the supervision of the masses and public opinion, which is window industry in the construction of spiritual civilization new measures,