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原本是写给国货航飞行员的一封表扬信,可飞行员们却说,这里面不仅仅有他们的付出,更离不开公司各相关单位同事的努力。这到底是怎么一回事呢?随着采访的逐步深入,一个多部门协同、多航站联动、全流程为客户提供优质服务的故事逐步清晰起来,下面请看:货主:这是一次完美的飞行日前,一封来自美国克莱顿农业营销公司总裁托尼·克莱顿的感谢信出现在国货航领导的邮箱里。在信中,货主着重对负责此次马匹运输的三个飞行机组表达了由衷的认可和感谢。信中,托尼这样写到:“从北京运到芝加哥的马匹,
It was originally a letter of commendation written to Air China pilots, but the pilots said that there was not only their contribution, but also the efforts of colleagues in the relevant units of the company. In the end is how the same thing? With the deepening of interviews, a multi-sectoral collaboration, multi-terminal linkage, the whole process of providing customers with quality service gradually clear story, the following please see: Shipper: This is a perfect A few days ago, a letter of thanks from Tony Clayton, president of Clayton Agricultural Marketing Company, appeared in the mailbox led by Air China Cargo. In the letter, the owner emphatically acknowledged and thanked the three flight crew responsible for the transport of the horse. In the letter, Tony wrote: ”The horses shipped from Beijing to Chicago,