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针对门诊护患关系的现状,通过对护理人员在情商,业务技术水平、语言、护理人文精神等方面的培育及提高,采取相应的防范对策,来优化护患关系。
In view of the status quo of nurses and nurses in clinic, nurses and nurses ’relationship is optimized by nurturing and improving nurses’ emotional intelligence, business skills, language and nursing humane spirit.