处理人民来信和接待人民来访,是各级国家机关经常与群众保持密切联系,倾听群众意见,借以改进各项工作的一项重要工作,也是发扬人民民主,鼓励群众以主人翁姿态监督政府工作的重要方法之一。加强这一工作,可以了解各阶层群众的情绪和要求,对正确处理人民内部矛盾,调动一切积极因素,为实现“鼓足干劲,力争上游,多快好省地建设社会主义”总路线具有重大的现实意义。省 Handling letters and receiving visits by the people is an important task for state organs at all levels to maintain close contact with the masses and listen to opinions of the masses so as to improve their work. It is also an important task of promoting people’s democracy and encouraging the masses to supervise the work of the government with their own masters. One of the ways. To strengthen this work, we can understand the emotions and demands of the people at all levels. It is of great importance to correctly handle the contradictions among the people and mobilize all positive factors in order to realize the general line of “building a socialist society with more energy, more energy and more efficiency” The practical significance. province