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目的品管圈活动在提高病人床头交接班完整性方面的探讨与应用。方法我病区在2016年6月开始建立品管圈,确立并对交接班完整性欠缺的原因进行分析,制定完整的整改计划,对改进前后交接班的完率进行比较。结果对策实施在专科交接、交接班时和患者互动交流、交接班流程完善等方面交接都有所改进和提高。结论通过开展品管圈活动提高了病人交接班完整率,是一种科学有效的管理途径,对交班标准完善及流程再造有重要作用。
Discussion and Application of Quality Control Circle Activities in Improving the Integrity of Patient Bedside Handing. Methods My ward began to set up a quality control circle in June 2016. The reasons for the lack of completeness of the transfer classes were established and a complete rectification plan was formulated to compare the completion rates of the transfer classes before and after the improvement. Results The implementation of measures in the transfer of specialties, handover and patient interaction, improve the transfer process to improve delivery and so on. Conclusion It is a scientific and effective way to improve the complete delivery rate of patients through quality control circle activities, which plays an important role in improving the standard of shift and reengineering.