主持人:太保如何说服客户从众多保险公司中选择太保?您认为太保最吸引客户的是什么?施解荣:两方面,一是太保的品牌核心:诚信、稳健作为。消费者非常看重保险公司的诚信和稳健。稳健、讲诚信、讲服务的保险公司将给消费者提供非常好的后期保障,这可以让消费者觉得心里踏实;二是员工和服务,这是从我们保险公司的角度来看的,要想保证对客户的长期吸引力,太保就必须努力提升自己员工的素质,包括服务的规范 Moderator: CPIC how to convince customers from many insurance companies choose CPIC? What do you think CPIC most attract customers? Shi-Rong Shi: two aspects, one is CPIC’s brand core: integrity, prudent as. Consumers value the integrity and soundness of insurance companies. Stable, honest, speaking about the service of insurance companies will provide consumers with very good post-mortem, which allows consumers feel confident; second, employees and services, which is from our insurance company point of view, want to To ensure the long-term attractiveness of its clients, CPIC must strive to improve the quality of its employees, including the norms of service