信访工作是铁路企业工作的重要组成部分,是构建和谐企业、促进企业健康发展的重要保障,必须下大力气抓好。其中最重要手段就是法治化,坚持信访与诉讼分离,深入推进依法逐级走访,依法维护信访秩序,确保企业长治久安。 The work of letters and visits is an important part of the work of railway enterprises. It is an important guarantee for building a harmonious enterprise and promoting the healthy development of the enterprises. Great efforts must be made to make great efforts. One of the most important means is the rule of law, insisting on the separation of letters and visits from litigation, deepening visits one by one in accordance with the law, safeguarding the order of letters and visits according to law, and ensuring the long-term peace and stability of enterprises.