“客户才是最终的裁判,而最重要的比赛则是与时间赛跑,减少车辆停工时间,保障和提升车辆的出勤率与运行寿命,确保和维护客户的最大利益。”2012年12月9日,2年一度的斯堪尼亚“顶尖服务团队”中国区争霸赛全国总决赛在斯堪尼亚(中国)合作学校所在地广州工程技术职业学院举行,来自斯堪尼亚的深圳经销商合益汽车东方红队在理论测试与车辆故障诊断及维修测试中表现突出,战胜其余4支入围总决赛的参赛队伍拔得头筹。2013年4月,该队将代表中国区域出战在泰国举行的斯堪尼亚“顶尖服务团队”争霸赛亚太区决赛。下一站:亚太区决赛“顶尖服务团队”争霸赛是斯堪尼亚针对维修厂服务人员举办的全球性售后服务技能赛事,旨在全面考察和提升斯堪尼亚服务人员在商用汽车维修保养方面的专业知识、技术水平、服务意识、工作态度和团队协作能力。据斯堪尼亚销售(中 “The customer is the final referee, and the most important race is to race against time, reduce vehicle downtime, protect and enhance vehicle attendance and operating life, to ensure and safeguard the best interests of our customers.” “December 2012 9th, 2-year-old Scania ”top service team “ China Competition District finals at the Guangzhou Engineering Vocational College where Scania (China) Cooperative School is located, from Scania’s Shenzhen Dealer Hayward Automotive Dongfanghong Team excelled in theoretical tests and vehicle fault diagnosis and maintenance tests, winning the most outstanding victory over the remaining four finalists. In April 2013, the team will represent China in the Asia-Pacific Final of Scania / Top Service Team Competition in Thailand. Next stop: Asia Pacific Finals ”Top Service Team " Championship is Scania’s global Aftermarket Service Skills Event for Service Depots, which seeks to fully examine and enhance Scania service personnel in commercial vehicles Maintenance expertise, technical level, service awareness, work attitude and teamwork skills. According to Scania sales (in