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基于网络舆情的基础理论,从网络舆情信息的采集、存储、分析、加工和服务等环节入手,阐释网络舆情的监测流程,并指出在网络舆情信息的采集和分析过程中存在的难点。以国家图书馆舆情监测系统为例,进一步说明网络舆情监测的系统实现方式。在对网络舆情监测的实践中,系统处理数据的有效性和可行性有待进一步提升,后期人工主观判断的有效介入和精准研判仍不可或缺。
Based on the basic theory of network public opinions, this paper starts with the collection, storage, analysis, processing and service of network public opinion information to explain the network public opinion monitoring process and points out the difficulties in the process of network public opinion information collection and analysis. Taking the national library public opinion monitoring system as an example, this paper further illustrates the system realization of online public opinion monitoring. In the practice of network public opinion monitoring, the effectiveness and feasibility of the system to process data needs to be further improved, and the effective intervention and accurate judgment of the artificial subjective judgment in the later period are still indispensable.