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目的通过对某院2007年-2015年门诊量变化情况进行分析,为医疗部门加强医院管理和合理运用医疗资源提供决策依据。方法采用时间序列数据季节指数分析法、数据环比和定基比对某院2007年-2015年门诊量进行分析。结果根据9年门诊量变化趋势可以看出门诊人次呈上升趋势,2015年比2007年增长36.29%;通过季节指数得出第一季度为低谷期,季节指数为85.51%,第三季度为高峰期,季节指数为105.49%。结论医疗部门应根据门诊量逐年增长情况、季节变化趋势,合理安排医师出诊时间及继续做好门诊各项工作,配置好各种医疗资源,提高服务质量,更好地满足患者的就医需求。
Objective To analyze the change of outpatient volume in a hospital from 2007 to 2015 and provide decision-making basis for medical departments to strengthen hospital management and rational use of medical resources. Methods Using seasonal index analysis of time series data, the data of ring ratio and fixed base ratio of a hospital 2007-2015 outpatient amount analysis. Results According to the trend of 9-year outpatient volume, the outpatient population showed an upward trend, an increase of 36.29% over 2015; the first quarter was the trough, the season index was 85.51%, the third quarter was the peak , The season index was 105.49%. Conclusions The medical department should arrange the outpatient clinic visits according to the year-by-year growth of the outpatient volume and the trend of seasonal changes. It should also arrange various medical resources, improve the service quality and better meet the patients’ medical needs.