从表象上看,电信业的转型是由于基础业务收入下滑、异质替代严重、增量不增收等发展窘境所驱动的。但究其根源,笔者有理由认为,转型最主要的驱动力来自社会心理的巨大变迁。大多数历史学家认为,在18世纪出现了主观意识的萌芽,人们开始意识到自身感情的重要性,即人们意识到意义和情感 From the appearance point of view, the transformation of the telecom industry is driven by the downturn in basic business income, serious heterogeneity substitution, and incremental growth. However, its root causes, I have reason to believe that the most important driving force for transformation from the great changes in social psychology. Most historians think that in the eighteenth century sprouting of subjective consciousness emerged, people began to realize the importance of their own feelings, that is, people realized the meaning and emotion