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在上海邮政的投递队伍中,叶其懂和他的“三心”(热心、真心、细心)服务团队复活死信、敬老助老的先进事迹一直为人们津津乐道。他们用自己的行动诠释了新时代邮政企业“人民邮政为人民”的服务宗旨,感人至深的真诚服务不仅在上海这个大都市里赢得了用户的广泛认可,更在民众心目中树立起了中国邮政的崭新形象。不久前,在“都市信使”叶其懂的工作之余,我们对他进行了一次专访。在专访中,叶其懂不吝言辞,畅谈了他自己对都市邮政投递服务的看法以及他的“三心”服务团队的未来发展。
In the delivery team of Shanghai Post, Ye Qibing and his “Three Hearts” (ardent, sincere and attentive) service team revived the dead letter and the deeds of helping the elderly and helping the old keep rejoicing. They use their own actions to interpret the new era of postal business “People’s Post for the people ” a principle of service, deep and sincere service not only in Shanghai’s metropolis has won the user’s widely recognized, but also set in the public mind China Post’s new image. Not long ago, in the “City Messenger ” Ye know more than the work, we conducted an interview with him. In his interview, Ye Qi understood his words and talked about his own views on postal delivery services and the future development of his “Three Hearts” service team.