许多售货员往往对出售挑选性强的商品时,特别耐心,对出售挑选性不大的商品时就不够留心,以致和顾客发生矛盾。遇到这种情况时,应注意什么?解决办法〕注意体贴顾客心理,不搞好坏搭配. 〔实例1)有些商品,特别是出售糕点、糖果这类食月:,看来挑选性不大,但并不是说就没有挑选性,因此,要多留心.比如, Many salespersons are particularly patient with the sale of highly selective goods, and they are not careful enough when selling less-selective goods, resulting in conflicts with customers. What should be noticed when encountering this kind of situation? Solution 〕 Pay attention to the customer’s psychology, and don’t do good or bad match. [Example 1] Some commodities, especially the sale of cakes, candy, etc. However, it does not mean that there is no choice of sex. Therefore, pay more attention to it. For example,