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记者范根定报道 8月18曰,联想电脑公司(北京)客户服务中心在北京开业。联想电脑公司副总裁、市场总监俞斌指出:这表明联想“以客户为中心”运营模式的开始,服务将成为该公司e时代竞争力的又一张“王牌”。这会不会又是一种炒作呢?通过实地参观,记者得出的结论是:联想服务已经系统化、联想服务背后强大支持力量。目前,联想电脑已经在全国20个中心城市开通类似北京的服务中心站,下面连接500个服务点,他们是联想服务面对用
Reporters Fan Gen reported August 18, Lenovo Computer Company (Beijing) Customer Service Center opened in Beijing. Yu Bin, vice president and marketing director at Legend Computer, said: “This shows that at the beginning of Lenovo’s” customer-centric “operating model, services will become another” trump card "for the company’s e-times competitiveness. This will not be a speculation? Through the field visit, the reporter concluded that: Lenovo’s services have been systematized, behind the powerful support services Lenovo. At present, Lenovo has opened service centers in Beijing like 20 central cities across the country, connecting 500 service points below, they are facing Lenovo services