阿里巴巴的创始人马云曾提出“顾客第一、员工第二、股东第三”的理论,员工的位置排在股东之前,一度引发业内争议。其实,员工不仅仅可以排在股东前面,甚至可以排在顾客前面,顾客第二,员工第一的企业文化并非没有可能。诚然,对核心价值观进行优先排序是公司的一项核心事务,每一种选择都基于一种价值创造理论。奉行顾客至上的公司相信,与顾客建立良好的关系是公司长期制胜的关键。将员工利益放在首位的公司相信,满意的员工 Ma Yun, founder of Alibaba, has put forward the theory of “customer first, employee second and shareholder third.” The position of the staff came in front of the shareholders, causing the industry controversy for a time. In fact, employees can not only be ranked in front of shareholders, and can even be ranked in front of customers, customer second, employee first corporate culture is not impossible. To be sure, prioritizing core values ​​is a core business of the company, with each choice based on a theory of value creation. Companies pursuing the supremacy of customers believe that building good relationships with their customers is the key to long-term success. Companies that place employee benefits first are trusted, satisfied employees