随着中国加入WTO,中国的电信市场将向国际开放。对于那些打算进入中国市场的国际公司来讲,首先需要的就是如何与中国消费者建立并维持一个良好的商业关系,因此需要对目前的商家与消费者的关系有一个基本了解。希望本此调查研究对那些打算进入中国电信市场的国际公司有所借鉴,同 With China’s accession to the WTO, China’s telecommunications market will be open to the world. For international companies intending to enter the Chinese market, the first thing they need is to establish and maintain a good business relationship with Chinese consumers. Therefore, there is a need to have a basic understanding of the current business-consumer relationship. I hope this survey will be useful for those international companies intending to enter the Chinese telecom market.