亮点一:坚持和巩固了人民调解的群众性、民间性、自治性的性质和特征人民调解是人民群众自我教育、自我管理、自我服务的一项制度,这一属性及定位是人民调解工作赖以存在的基础,也是长期以来人民调解工作保持强大生命力、深受群众欢迎的根本原因。尽管人民调解组织形式、调解领 Highlight 1: Insisting on and Consolidating the Nature and Characteristics of the Mass, Non-governmental Nature and Autonomy of People’s Mediation People’s mediation is a system of self-education, self-management and self-service for the masses of people. This property and orientation are the basis of the people’s mediation work The fundamental reason for its existence is also the fundamental reason why the people’s mediation work has maintained its strong vitality for a long time and has been well received by the masses. Despite the form of people’s mediation organizations, mediation collar