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7月1日获悉,上海罗氏制药获得了 GreaterChinaCRM 颁发的2003中国最佳 CRM 实施大奖。通过 Siebel 公司CRM 系统的实施,上海罗氏将客户信息保留率从85%～95%以上,新进销售
July 1 was informed that Shanghai Roche Pharmaceutical won the GreaterChinaCRM 2003 China Best CRM Implementation Award. Through the implementation of the CRM system of Siebel Company, Roche Shanghai customers retention rate from 85% to 95%, new sales