1　物业管理企业的竞争在过去传统的房屋管理体制下 ,不管是直管公房还是单位自管房 ,都存在着行业垄断、部门垄断和单位垄断的现象 ,权利主体和客体的关系模糊不清 ,住户处于被动接受管理的地位 ,管理人员缺乏服务意识 ,管理水平落后 ,居民的自身权益保护意识也非常淡薄。最近 1 Property management competition in the traditional housing management system in the past, whether it is straight public housing or self-unit management units, there is the phenomenon of industry monopoly, monopoly and monopoly units, the relationship between the rights of subjects and obscurity, The tenants are in a passive management position, the managers lack a sense of service, the management level lags behind, and residents’ consciousness of protecting their own rights and interests is also very weak. recent