论文部分内容阅读
当解决2000年问题变得越来越紧迫时,用户们自然会想起那些曾经向客户展开灿烂笑脸、客户怎么说就怎么是的IT厂商们。 IT厂商作为计算机产品的“身生父母”,不论是因为“遗传”所致,还是“后天”所为,都对“孩子”的成长赋有一定的责任。这里,我们对几家“父母亲”作了一个调查,可以说,他们都或多或少对Y2K问题作了努力。 IBM:IBM可以说是IT厂商中软硬兼施,大小统吃的那种。对2000年问题,他们在1995年就提出,准备了白皮书,并向其客户及合作伙伴发表声明,“所有IBM的新产品都将能解决2000年问题”。IBM从各部门抽调技术人员,成立了专门解决2000年问题的小组。小组成员对IBM自己的产品,在2000年可能出现的问题作了调查,并把得出的信息积极、主动地传递给自己的用户,希望用户能及早意识到问题的严重性,加紧解决。IBM在全球范围内设立了5个2000年适用产品技术支持
When the problem of the year 2000 is becoming more and more urgent, users will naturally think of those IT companies that have been making brilliant smiles to their customers and what customers are saying. IT manufacturers as the “parents” of computer products, whether because of “heredity” or “acquired” behavior, all have a certain responsibility for the growth of “children”. Here, we have conducted a survey of several “parents” and it can be said that they all worked harder and harder on the Y2K issue. IBM: IBM can be said to be a combination of hardware and software in IT vendors, the size of the kind of eating. For the year 2000 problem, they proposed in 1995 that they prepared a white paper and issued a statement to their customers and partners. “All IBM’s new products will solve the 2000 problem.” IBM has drawn technicians from various departments and set up a team to solve the problems in 2000. The team members investigated IBM’s own products in the year 2000. They also positively and actively communicated the information they received to their users. They hope that users can realize the seriousness of the problem as soon as possible and step up their efforts to solve it. IBM has set up five 2000-year applicable product technical support worldwide