医院门诊是医疗护理之前沿，其重要性不容忽视，而门诊护理工作的范围及内含必须以现代医学模式及现代护理观予以足够认识；门诊护理质量则直接关系就诊患者诊疗效果及重危患者抢救成功与否，甚至涉及所有患者的远期健康问题。 　　形成门诊护理质量的基本因素，即质量要素是 Hospital outpatient service is the front edge of medical care. Its importance cannot be ignored. The scope and content of outpatient care work must be fully understood with modern medical model and modern care concept. The outpatient care quality is directly related to the diagnosis and treatment effect of patient care and critically ill patients. The success of the rescue is even related to the long-term health problems of all patients. The basic factor that forms the outpatient care quality is the quality factor