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礼仪有着悠久的历史,商务礼仪是指在各类商务活动中所使用的能体现互相尊重并能约束人们在商务活动中的行为的准则。商务礼仪具有限制性、实用性及差异性等特征,商务礼仪具有协调沟通作用、形象塑造作用及消费促进导向作用。中等职业学校有开展商务礼仪教学的必要性。
Etiquette has a long history. Business etiquette refers to the criteria used in various business activities to reflect mutual respect and to constrain people’s behavior in business activities. Business etiquette has the characteristics of restriction, practicality and diversity. Business etiquette has the function of coordination and communication, image shaping and consumption promotion. Secondary vocational schools have the necessity of teaching business etiquette.