急诊乃医院临床工作极其重要的一环,对患者的诊断、治疗是否正确及时,往往直接影响其生命的安全。患者能否得到及时正确有效的紧急诊治,往往决定患者的预后,可以说有时往往瞬息之间的事,时间就是生命,容不得半点耽搁,因此,本文从提高医院急诊患者满意度的角度谈改进急诊诊治流程服务。 Emergency clinic is an extremely important part of the clinical work of the hospital. The diagnosis and treatment of patients are correct and timely, which often directly affect the safety of their lives. Patients can get timely and correct emergency diagnosis and treatment, often determine the prognosis of patients, it can be said that sometimes things are often instantaneous, time is life, tolerate the slightest delay, therefore, this article from the perspective of improving the satisfaction of hospital emergency patients to talk about improvement Emergency diagnosis and treatment process services.