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【事件】旅游投诉一直是服务业投诉热点。近日,12301全国旅游投诉平台手机版上线给广大游客带来了一个好消息,用手机直接投诉。这一款由国家旅游局打造的APP软件,用户在旅游过程中遇到的一切问题都可以进行投诉,并且用户的每一个问题都会转到当地的属地旅游质监执法机构,并且会有专人处理,一旦问题查实,肯定会对相关人员和企业进行严肃处理,用户在App上可以
[Event] Travel complaints has always been a hot issue in the service industry. Recently, 12301 National Tourism Complaint Platform mobile version on the line to the vast number of tourists brought a good news, direct complaints with the phone. This one by the National Tourism Administration to create the APP software, users encounter all the problems in the travel process can complain, and the user’s every problem will be transferred to the local tourism quality supervision law enforcement agencies, and there will be someone to deal with , Once the problem is verified, it will certainly be serious for the relevant personnel and businesses, users can be on the App